How do I check my GiftCardMall/MyGift balance?
Use the Check MyGift Balance button to visit mygift.giftcardmall.com. Follow the official site's prompts using the details on your card. Never enter your card details on this informational page.
How do I activate my GiftCardMall/MyGift card?
Review the instructions on your card and its packaging first. If activation is required, use the official website or telephone number printed there and follow the prompts. Activation requirements vary by card.
Why is my MyGift card being declined?
Check that your card is activated if required, that the available balance covers the purchase, and that the merchant accepts your card. Temporary authorization holds can reduce your available balance. If the issue continues, contact the number on the back of your card.
Where can I get help with my card?
The telephone number on the back of your card is the best starting point for card-specific assistance. You can also visit the official Giftcards.com support page using the support button above.
Where can I find online support for GiftCardMall/MyGift?
Visit the official Giftcards.com support page using the Get Official Support button in the tips and support section. For questions about your specific card or account, contact the telephone number printed on the back of your card.